Job Title : Sales and Services Officer (HSBC Egypt) About HSBC HSBC is one of the world’s leading banks, with a network covering 67 countries and territories.
Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programs and competitive benefits.
We have roles in retail, commercial, investment and private banking and a range of operational and functional teams. Role Overview This role is a customer facing role with personal banking customers who make a significant contribution to the HSBC Retail Banking Wealth Management (RBWM) business.
Completion of full reviews to establish and address personal banking customers immediate and future financial requirements as the primary contact with those customers.
Responding to a combination of walk in’ customers and creating opportunities from centrally created contact lists are main sources of the job holder’s activity.
The job holder will need to understand and deliver the standards of service quality required, maintaining published Service Level Agreements.
Duties & Responsibilities The jobholder has prime responsibility for :
Experience & Qualifications
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets Business Area Retail Banking and Wealth Management (RBWM) serves more than 50 million customers worldwide.
Our employees help customers to manage their day-to-day finances and save for the future. We offer career opportunities ranging from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance.
There are many career opportunities in Retail Banking and Wealth Management, from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance.
Generalist, specialist and managerial roles are available at all levels. Why HSBC? We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.
Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit.
We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-
competitive benefits. What to expect at HSBC