The Medical Doctor will own and manager daily patient needs with healthcare providers (Hospitals, Labs, Pharmacies, Clinics.
Daily duties :
1- Answer inbound calls as well as assist customers who have specific inquiries. Queries may range from coverage questions, network location, medical questions
2- Receive requests from Healthcare providers (Hospitals, Laboratories, pharmacies ) and Reply with approval decision (approved or rejected).
3- In addition to the above mentioned duties, Approval doctors are working during day & night shifts.
4- Participate in committees, work groups, and / or process improvement teams that improve patient satisfaction.
1- Minimum two years of professional experience as medical doctor in Healthcare facilities (Hospitals).
2- Experience in medical insurance is a major plus.
3- Excellent verbal Communication skills. Excellent Listening skills.
4- Must be computer literate.
5- Excellent English Skills.
6- Ability to work independently and as part of a team.