Process Improvement Specialist
Vodafone Limited
Egypt
منذ 16 يوم

Role purpose :

  • I identify and introduce innovative solutions through external &, internal sources ofideation and insight generation
  • I introduce,prioritize and implement business improvement, service design and service optimisation projects
  • Provide Business Excellence services to Vodafone partners and external customers
  • Create and maintain a best practices repository

    Help LOBs to generate more value and efficiencies

  • Articulate and evaluate value generation in VSSE in accordance with the VSS guidelines
  • Spread the mindset of value and efficiencygeneration in all VSSE LOBs
  • Define and align process transformation roles and responsibilities across functions
  • Integrate different systems in a manner that maximizes automation andefficiency
  • Measureperformance before, during and after transformation
  • Implement change management processto align People, Process and Technology initiatives more closely with its business strategy and vision.
  • Generate improvement opportunities through operational insights, and from colleagues, customers, and external best practice
  • Govern activeprocess improvment projects and highlight solution gaps
  • Improve the effectiveness of business excellence team by identifying and replicating best practices from different centres, verticals and partners
  • Qualifications :

  • Six Sigma Green Belt Trained / Certified
  • Systematic Problem Solver adepta at implementing solutions to solve root cause of problem.
  • Sets Expectations, tracks and communicates, results
  • Creative and Change-oriented.
  • excellent analytical skills.
  • Excellent interpersonal skills
  • Adaptability, Flexibility & approachable.
  • Great knowledge of VSSE internal process
  • Strong leadership capabilities.
  • Good in driving results.
  • Employment Type : Permanent

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    بريدي الالكتروني
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