Delivers, designs, authors and edits moderately complex e- learning, web-based, blended and classroom curriculum to a variety of audiences including employees, end-
user customers, partners, resellers, distributors or systems integrators.
Leads or participates in cross-functional meetings to support proper world-wide allocation of equipment, curriculum and training needs
Provides metric analysis and reporting on training readiness and effectiveness; consults with customers to ensure produced training meets current needs to support customer
Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations or decisions
Partners with the business and subject matter experts to assess and customize training based on current and future needs
May set up, configure and maintain lab configurations for hands on technical training, including developing and documenting lab exercises
Review course curriculum for accuracy, providing feedback to the appropriate contacts
Must have both the necessary technical knowledge and the real-world experience in the subject matter they are assigned to teach
Moderate experience teaching or coaching in a professional environment If applicable, has thorough understanding and technical knowledge on supported software, systems and components
Good class presentation, facilitation and management
Demonstrated knowledge of applicable metrics and how to measure and report on them
Demonstrates good coaching skills, process skills and consulting skills
Demonstrates good written and verbal communication skills
Ability to work on multiple projects and / or tasks with aggressive deadlines
Self motivated with a strong desire to learn new technologies.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.