Customer Care Representative- Vodafone Directory Assistance
Vodafone Limited
Egypt
منذ 11 يوم

Role Purpose : Act as a frontline interface with Vodafone Egypt Premium Customers. The role involves suggesting new ideas and giving direction for customers regarding their hangout places, dining destinations, and resorts for vacations.

Key Accountabilities :

  • Resolving calls efficiently and effectively.
  • Work as part of a team to ensure offering world-class Customer Service at all times.
  • Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
  • Meeting service level in handling all transactions measured through productivity reports.
  • Accuracy in handling all assigned tasks.
  • Attendance and punctuality.
  • Maintain professional work relationships with colleagues, supervisor and manager.
  • Qualifications :
  • Very Good English
  • Very Good English
  • Excellent Knowledge of elite hangout places, brands, restaurants, cafes, night life, resorts..etc
  • Graduates are preferable.
  • Strong verbal communication skills.
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Personal Skills :

  • Outgoing Personality .
  • Customer Service Oriented.
  • Ability to learn, seek knowledge and self-development.
  • Flexibility.
  • Employment Type : Fixed Term Contract

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    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
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