Customer Care Representative- Vodafone Directory Assistance
Vodafone Limited
منذ 11 يوم

Role Purpose : Act as a frontline interface with Vodafone Egypt Premium Customers. The role involves suggesting new ideas and giving direction for customers regarding their hangout places, dining destinations, and resorts for vacations.

Key Accountabilities :

  • Resolving calls efficiently and effectively.
  • Work as part of a team to ensure offering world-class Customer Service at all times.
  • Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
  • Meeting service level in handling all transactions measured through productivity reports.
  • Accuracy in handling all assigned tasks.
  • Attendance and punctuality.
  • Maintain professional work relationships with colleagues, supervisor and manager.
  • Qualifications :
  • Very Good English
  • Very Good English
  • Excellent Knowledge of elite hangout places, brands, restaurants, cafes, night life, resorts..etc
  • Graduates are preferable.
  • Strong verbal communication skills.
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Personal Skills :

  • Outgoing Personality .
  • Customer Service Oriented.
  • Ability to learn, seek knowledge and self-development.
  • Flexibility.
  • Employment Type : Fixed Term Contract

    قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب