GLITTERING PROSPECTS FOR YOUR CAREER Jobs & Career (1116) KEY ACCOUNT DIRECTOR - EGYPT Egypt, Cairo
At Mondia Media we believe that there is only one way to build an outstanding organisation; and that is to attract exceptionally talented people who are aligned with our mission, thrive on challenges and are passionate about problem-
solving. Being a global leader in the digital delivery, we supply Operators all over the world with digital solutions and connect with millions of customers on the Mondia Media Entertainment Universe.
We operate in over 26 countries from 8 office-hubs across the globe from Brazil to Singapore and have enormous aspirations for growth.
Our company headquarters are located in Dubai, United Arab Emirates, with more offices in Germany, Spain, Italy, Egypt, South Africa and Singapore.
We aim to build an inspiring organisation with an engaged and high performing culture. Joining the team now would mean that you could have a direct impact on the company’s growth trajectory.
If you are hungry to make an impact and develop your skills in a dynamic environment, collaborating with like-minded people, we want to hear from you.
ABOUT THE ROLE
The purpose of our Key Account Director role is to drive business development and growth opportunities through dedicated customer-
centric service delivery. You will be responsible for maintaining a holistic and continuous focus on service excellence; and will be accountable for identifying and nurturing business development opportunities with existing Key Client / s.
Responsibilities include :
Managing P&L making sure both topline and contribution margin targets are achieved.
Designing local strategy in line with the overall group strategy making sure delivery is as per global mission.
Owning the relationship with mobile operators, growing existent business and continuously looking for new opportunities to increase revenues.
Owning the relationship between Mondia Media and all CPS to make sure we are providing first class content across our different services.
Development and implement a customer-centric business development strategy
Build a culture of high performance and engagement; through effective leadership; mentoring, developing and retaining superstar talent
Set ambitious objectives and drive results through effective teamwork, maintaining a consistent focus on continuous improvement to ensure the function achieves KPIs and operates in best practice
Lead the service team in delivering excellence in customer-centric service
Revenue management and forecasting on a regular basis (weekly, monthly and quarterly)
Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries
Identify and expedite opportunities to up / cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue / margin realization
Continually assess the market / industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions
Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions
Effectively collaborating with internal and external customers on business-related support activities for troubleshooting / Issue resolution
Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services
The ideal candidate has exceptionally high ownership, excellent critical thinking skills and the ability to work with agility in a fast-
paced environment. They would also be insanely focused on demonstrating excellence in service delivery and problem-solving;
breaking down complex information into understandable and actionable items. You will be a visionary team leader who is self-
driven and able to work independently. Those with experience in the mobile digital entertainment industry would be at a distinct advantage
Other qualifications include :
Proven track record as Key Account Director (ideally within a Technology Content & Information service provider)
Excellent knowledge of the Telecom Operator landscape
Strong communication skills with a client-centric approach to solution-selling
Ability to influence and persuasively articulate a value proposition
Adept at demonstrating Thought Leadership skills; driving the agenda and conversation in your area of expertise
A proven track record of structuring and managing complex negotiations to successful closure and execution
Strong analytical skills and previous experience with revenue forecasting
Fluent in English; German and French are also advantageous
Ability to travel regionally and internationally
Premium medical insurance (including spouse and children)
24 days annual leave
Mentorship and career growth
Entrepreneurial working environment