Job Purpose :
The Cataract Procedure Manager is responsible for building and developing customer relationships, selling cataract consumables and IOLs and creating leads for surgical equipment in the specified sales region.
He is measured against his yearly target and how well he supports execution of the Business Strategy in the field in a compliant and ethically impeccable manner.
Major activities :
Managing the customer base in the assigned territory in order to achieve annual sales targets
Building and developing relationships to ophthalmic surgeons
Demonstration, training and sales of consumables and investment goods in cataract surgery, with a focus on intraocular lenses, surgical sets and viscoelastics.
Scouting for opportunities of surgical equipment (cataract and laser) interest and need. Generation and maintenance of leads with provided tools (CRM, excel tools, etc).
Developing action plans to achieve sales in target accounts. This includes regular OR presence, demos of products, supporting marketing activities as well as product launches.
Independent planning of account visits according to a given customer segmentation and visit frequency in accordance with the Alcon’s EIE plan, incl. documentation in CRM.
Is obligated to report any complaint (e.g., Adverse Event or Quality complaint) within 24h from the receipt to the ASSA Regulatory Affairs department in accordance to the valid local SOPs.
Key performance indicators :
Helping the company increase the sales by promoting different products.
Achieve defined number of account visits per day.
Launching new products in sales territory.
Organizing scientific and educational event.
High ability to learn and showing good performance at the trainings attended.
Work on self and other development
Communicate properly with customers and colleagues.
Acting with integrity and conduct all interactions according to local SOPs.
Technical and / or para medical education
Diploma Verkaufsfachleute , Marketingfachleute or similar is an advantage
French is an advantage
Min. 3 years sales force experience in medical devices, ophthalmology preferred.
Motivated to sell complex technical products, optics knowledge is an advantage
Results-driven, customer and solution-oriented personality with great relationship building skills
Disciplined and well organized