Operations Team Leader
Urban Station
Giza, Egypt
منذ 6 يوم
source : WUZZUF

About the Job

  • Greet and welcome clients and set a positive office atmosphere
  • Support and help his teammates to achieve organization goals
  • Answer the phone questions, address complaints, take messages, and redirect calls to appropriate offices.
  • Make sure that all the cleaning work are completed before closing the branch every day.
  • Make sure that data is recorded which comes from the sales process on the Daily Sales Sheet and follow-up on it.
  • Respond all inquiries from customers inside the branch or by phone or e-mail.
  • Review sales process weekly to check the percentages achieved and to increase sales rate.
  • Collect all customer invoices on daily basis to be sent to the financial department.
  • Reviewing the sales sheet to avoid any errors before sending it to the financial department.
  • Follow-up on the calendar to be aware by the booking schedules for the offices, training rooms and meetings for clients.
  • Make sure that all rooms are equipped in a proper way to receive any client according to their needs.
  • Receiving daily revenue from the previous shift and reviewing it before transfer to financial department.
  • Know well the monthly offers / discounts from the sales department to be presented to customers, to raise sales rates and to attract more customers.
  • Keen to provide outstanding service to the client and provide all needs to gain their satisfaction and to maintain them.
  • Follow-up on all task in the work-place throughout the day to resolve any problems that faced our clients.

  • Follow-up on the regular maintenance of the place to report for any malfunctions or the damaged materials to be repaired or for replacement.
  • Follow-up with the purchasing / admin departments in order to purchase needed supplies for the work-place.
  • Support in any assigned tasks when needed related to the scope of work.
  • Provide periodical reports to their superiors as needed.
  • 1 to 3 years

    Not Specified at least

    Business Services - Other Hospitality / Hotels Real Estate / Property Management

    Job Roles : Job Requirements

  • Any High BA / BS degree in Business Administration or any other relevant field.
  • From 1 3 years professional working experience.
  • Customer Service or Sales background is preferable
  • Very Good in both English and Arabic language is a must.
  • Very Good in using MS office application.
  • Very Good communication skills
  • Good in negotiation and presentation skills
  • Very Good in Decision making and problem solving
  • Good leadership skills
  • Attention to details
  • Dedication - Willingness to work for long hours
  • Initiative and challenging willingness to take on responsibilities and challenging in achieving targets
  • قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمارة الطلب