About the Job
Greet and welcome clients and set a positive office atmosphere
Support and help his teammates to achieve organization goals
Answer the phone questions, address complaints, take messages, and redirect calls to appropriate offices.
Make sure that all the cleaning work are completed before closing the branch every day.
Make sure that data is recorded which comes from the sales process on the Daily Sales Sheet and follow-up on it.
Respond all inquiries from customers inside the branch or by phone or e-mail.
Review sales process weekly to check the percentages achieved and to increase sales rate.
Collect all customer invoices on daily basis to be sent to the financial department.
Reviewing the sales sheet to avoid any errors before sending it to the financial department.
Follow-up on the calendar to be aware by the booking schedules for the offices, training rooms and meetings for clients.
Make sure that all rooms are equipped in a proper way to receive any client according to their needs.
Receiving daily revenue from the previous shift and reviewing it before transfer to financial department.
Know well the monthly offers / discounts from the sales department to be presented to customers, to raise sales rates and to attract more customers.
Keen to provide outstanding service to the client and provide all needs to gain their satisfaction and to maintain them.
Follow-up on all task in the work-place throughout the day to resolve any problems that faced our clients.
Follow-up on the regular maintenance of the place to report for any malfunctions or the damaged materials to be repaired or for replacement.
Follow-up with the purchasing / admin departments in order to purchase needed supplies for the work-place.
Support in any assigned tasks when needed related to the scope of work.
Provide periodical reports to their superiors as needed.
1 to 3 years
Not Specified at least
Business Services - Other Hospitality / Hotels Real Estate / Property Management
Job Roles : Job Requirements
Any High BA / BS degree in Business Administration or any other relevant field.
From 1 3 years professional working experience.
Customer Service or Sales background is preferable
Very Good in both English and Arabic language is a must.
Very Good in using MS office application.
Very Good communication skills
Good in negotiation and presentation skills
Very Good in Decision making and problem solving
Good leadership skills
Attention to details
Dedication - Willingness to work for long hours
Initiative and challenging willingness to take on responsibilities and challenging in achieving targets