System and Application Tech.Operation Owner
Orange Business Services
Egypt
منذ 7 ساعات

About the role

Service orientated, customer focused with good customer service skills Handling all Implementations and Customer requirements on different Cloud Operators like AWS, Azure, Google Cloud or huawei cloud

Operation and level 2 support of Solaris, Redhat, AIX and different Windows servers versions.

Using DevOps tools like (Ansible, Terraform, or Gitlab) to handle Projects , also VMware, Solaris, Redhat, AIX and different Windows servers versions,Citrix, Apache, IIS, Tomcat,JBoss, HP printing solutions, Veritas cluster solution, IBM Websphere web, ControlM, Dollar-

Universe and other applications.

Deploying Patches of platforms, applications, and services.

Performing changes on existing platforms and services.

Incident management of Internal and customers platforms, applications, and services

Proactive administration and support tasks.

Monitoring and health checks for platforms.

Ensuring the backup of all platforms according to backup plans

Providing incident management out of business hours based on on-call plan.

Populating the configuration management tool (2im, WH password, IP Manager, etc).

Populating sharepoint and technical data repository with technical and process documents.

Work closely with Monitoring , CTS2, and DCSC L1 teams, System teams, ITSCM, project managers, and process owners as well as Customers.

About you

proven working experience in Tomcat administration& troubleshooting

  • Proven working experience in Jboss administration& troubleshooting
  • Proven working experience in installing, configuring and troubleshooting Windows, UNIX / Linux based environments.
  • Solid virtualization experience, preferably in Vmware

  • Solid Experience with workload automation software (BMC Control M, DollarUniverse)
  • Experience with Citrix Xen App Configuration and Administration
  • Service orientated, customer focused with good customer service skills
  • Good networking / communications background
  • Have a knowledge with AWS or Azure cloud platforms.
  • Have a good knowledge with VMware virtulization.
  • Must have an experience with Linux system administration.
  • Basic Networking knowledge is a must.
  • Cloud Architecture Fundamentals.
  • Have a good understanding with any DevOps tools (Ansible, Terraform, or Gitlab).
  • Scripting (Bash, or Powershell) skills is plus.
  • Python is a plus.
  • OpenStack operation skills is a plus.
  • CCNA, ITIL (optional).-
  • Additional information

    Excellent interpersonal & communication skills

    Good time management, and organizational skills

    Customer Oriented Attitude

    Department

    Orange Cloud for Business

    Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.

    Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

    Regular

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