IT Support
G.A. Paper International
Cairo, Cairo, Egypt
منذ 3 يوم
source : Laimoon

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues including account setup and network configurationPromptly respond to issues remotely and onsite if requiredAsk colleagues targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution within agreed time limitsTalk team through a series of actions either via phone email or chat until theyve solved a technical issueProperly escalate unresolved issues to appropriate third party and follow up until completedProvide prompt and accurate feedback to colleaguesRefer to internal database or external resources to provide accurate tech solutionsEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with colleagues to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of notes and manualsMaintain IT infrastructureMaintain good relationships withcolleagues

قدِّم طلب ترشيحك
بريدي الالكتروني
بالضغط على "واصل" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
واصل
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