Position Title : Accountability Clerk
Department : Safeguarding Team
Location : Egypt
Reports To : Safeguarding Project Officer
Supervisory Responsibilities : None
The CRS Egypt country program began in 1956 at the invitation of the Egyptian president Nasser by providing relief assistance to the victims of the Suez War.
Over the following few decades, CRS Egypt moved from large-scale food relief to long-term poverty alleviation and development programs.
CRS Egypt works in a wide variety of areas within the development field.
Currently, CRS Egypt has three main programs : education assistance program and livelihoods program for refugee support, and local partnership.
Projects under these programs range from the provision of technical assistance and capacity building to partners, promoting peace and tolerance, educational grants for refugees and assistance to refugee community schools, and technical support and start-up funds for refugee and vulnerable Egyptian entrepreneurs.
Additional programming includes Emergency Preparedness and Response projects that arise as needed. The Operations department, supported by a regional Management Quality unit, ensures the country program develops and maintains the highest level of operational standards.
CRS Egypt currently holds a main office in Garden City, Cairo, and the refugee support sub-office in Maadi with activities in Greater Cairo, Upper Egypt and the North Coast.
The Safeguarding Team supports these programs by systematically ensuring the safety, dignity, and meaningful access of CRS project beneficiaries is protected and that CRS activities do not unintentionally increase beneficiaries’ exposure to protection risks.
As part of this, the Safeguarding team implements preventive measures to ensure CRS beneficiaries as well as staff are protected from harassment, exploitation, and abuse.
As the CRS Egypt Country Program has over 10 partners and directly serves over 60,000 beneficiaries a year, key accountability staff are required to ensure projects are consistently responsive to beneficiaries needs and that any safety concerns are quickly addressed.
As a member of the Catholic Relief Services’ (CRS) Egypt Safeguarding team, you will serve as the Accountability Clerk. Specifically, you will be responsible for collecting and documenting beneficiary feedback, organizing feedback files, and following up with employees to ensure timely response to beneficiary feedback.
Your service-oriented approach will ensure CRS projects continue to be responsive to beneficiary needs.
Typical Background, Experience, and Requirements :
Personal Skills :
Required / Desired Foreign Language : Excellent command in English and Arabic.
Travel Required : Job requires limited travel to Upper Egypt (approximately 5%) and occasional travel within the Cairo metropolitan area (approximately 15%).
Key Working Relationships
Supervisory : None
Internal : Safeguarding Team, Project-level Accountability Focal Points
External : Project beneficiaries
Agency-wide Competencies (for all CRS Staff) :
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
Safeguarding Policy : CRS is committed to safeguarding program participants from exploitation and abuse. The successful candidate is expected to sign and adhere to the CRS Safeguarding Policy and Code of Conduct.
Disclaimer : This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS's talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Equal Opportunity Employer