The Mission :
The Repair Project Manager is the first-linecontact between a customer and sales account manager / field project manager.
Theposition supports the customer service function by providing quotations andacting as a primary liaison for correspondence and communications withcustomers.
This position requires technical repair leadership and anextensive experiences working and leading a service repair facility.
What aremy responsibilities?
Travel as needed to Siemens locations to provide on-site support to management and existing established repair facilities.
Ability to learn and navigate Service location specific processes and procedures
Self-starter that can work remotely on various projects from all product lines.
Interpret customer maintenance and / or repair specifications to technical personnel for repair and maintenance of equipment.
Review contractual terms and conditions for service specifications.
Support shop personnel in execution of activity described in recommendations.
Liaison between client and shop regarding status, scope change, hold points, etc.
Develop specific quotations for repair work scopes with associated detailed costs.
Provide concise and descriptive work instructions to the shop floor.
Prepare and deliver project documentation and progress reports for internal and external customers.
Support and maintain lean implementation projects.
Assist with and support the various safety projects and initiatives within the Service Center.
Closely monitor ongoing job-costs, with focus on cost actual versus quote / estimate.
Perform contract review including Terms & Conditions per policy.
Prepare and issue shop instructions for inspection and repair scopes referencing all appropriate repair and factory technical specifications.
Collaborate with technical specialists and QA manager to ensure that all jobs are completed within job specific or general quality guidelines and assurances.
What do Ineed to qualify for this job?
Bachelor's degree in engineering from reputable University or college
A minimum of 15 years work experience in a client service role or leadership role in a manufacturing facility with 10 plus years’ experience running or leading a service repair facility
Experience with MS Word, Excel, Power Point, Project and Outlook.
Familiarity and experience with rotating equipment (steam turbine, gas turbine, reciprocating compressors, valves and dry gas seals) repairs.
Experience working in an organization with a strong commitment to Health, Safety and Environment.
Ability to travel domestically and internationally as required, estimated 25%
Strong technical knowledge of service related manufacturing equipment.
Experience with, Vacuum furnaces operation, HVOF coating booth operation, CNC programming, materials evaluations, Siemens quality systems, CMM measurements.
Familiarity with Siemens systems and processes
Fluency in the English and Arabic.
International experience is highly appreciated
What elsedo I need to know?
Siemens is dedicated to quality, equality, andvaluing diversity, and we welcome applications that reflect the diversity ofthe communities within which we work.
People with disabilities will bepreferred in case of equal qualification. Please find more information at