Position Summary :
To interact with targeted virtual communities and networks users to achieve superior customer engagement and intimacy website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.
Tasks and Responsibilities :
Initiate and execute social media strategy through competitive research, platform determination, benchmarking, and messaging and audience identification in guide with the Marketing department goals.
Develop and write digital content and maintain content publishing editorial calendar
Moderate all fans-generated content with accurate and rapid responses in line with the Customer Service handbook and Marketing strategies.
Identify opportunities and innovative ideas for applying new technologies, digital products and services to online campaigns.
Continuously improve by capturing and analyzing the appropriate social data / metrics, insights and best practices, and then acting on the information
Provide personalized responses to comments and answers to questions promptly to empower our target audience and business.
Follow guidelines and targets set by the Marketing department for fans engagement.
Perform cross-selling and direct sales for various services and products through responses on AMIDEAST Facebook page.
Collaborate with other departments (customer relations, Education, Testing etc) to manage their announcements and postings.
Manage agency and vendor relationships to ensure any outsourced design work is consistent, high quality and reflects AMIDEAST’s branding specifications.
Ensure digital design is optimized for branding, impact, SEO, web development, etc.
Qualifications Required :
Minimum 2 years of experience in social media management is required.
Strong knowledge with Facebook and Instagram.
Good, writing, editing (photo / video / text), presentation and communication skills
Demonstrable social networking experience and social analytics tools knowledge
Adequate knowledge of web design, web development, CRO and SEO
Knowledge of online marketing and good understanding of major marketing channels
Positive attitude, detail and customer oriented with good multitasking and organizational ability.
Good knowledge of social media engagement.
Excellent writing and communication skills in both Arabic & English.
Strong attention to detail.
Proficiency with Microsoft Office (Outlook, Word, and Excel).
Strong organizational and coordination and office support skills.
Enjoys working as part of a team.
This Postion Posting is not intended to be all-inclusive, and the employee will also perform other reasonable related business duties.
AMIDEAST reserves the right to change job duties and responsibilities as needed. This Postion Posting does not constitute a written or implied contract of employment.