T&T System Administration Specialist
CAIRO, EGY, More...
منذ 6 يوم

About NCR NCR Corporation (NYSE : NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences.

With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business.

NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.

TITLE : BEL T&T System Administration Specialist GRADE : 10 LOCATION : Egypt POSITION SUMMARY AND KEY AREAS OF RESPONSIBILITY : T&T System Administration Specialist role is able to provide both Support Specialist / System Admin and Team Lead role at the same time.

Also, this role is able to work closely with Project Managers, Sales Teams and Customer in order to resolve any ongoing issues and / or to improve current support level and / or to expand current business.

It is usually point of contact for the Customer. Reviewing configurations of the customer existing setup Skype for Business Remote management and monitoring Working closely with PS and TAC in order to resolve the issue Day-

  • to-Day technical support and incident management for our clients Provision of detailed technical documentation including solution high / low level design, platform build / configuration, troubleshooting, and operational procedures Allocation of work load, training for new employees, and feedback provisioning for improvement Understanding of Managed Service operations and solid understanding of all MSC support tools Spending 20% of work time on learning new technologies and developing knowledge BASIC REQUIREMENTS : MCSE Certification (MCSE Communications) is a must;
  • Must be prepared to work in shifts and be available for On-Call rotation if required This role requires deep understanding and ability to deliver timely and creative incident resolution focused on root cause analysis, prevention, and subsequent knowledge transfer for Microsoft Skype for Business and all back-

    end Microsoft technologies Experience in Skype for Business administration is an advantage Fluency in English is a must, Fluency in French is beneficial EEO Statement Integrated into our shared values is NCR’s commitment to diversity.

    NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

    We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

    Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies : NCR only accepts resumes from agencies on the NCR preferred supplier list.

    Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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