Technical Account Manager - Optimize
Cairo, Egypt
منذ 2 يوم
source : Akhtaboot

Job Description and Requirements

Principal Duties & Responsibilities

  • Act as Trusted Advisor for customer technical needs and best practices
  • Complete monthly technical and performance analysis for each assigned account and review each analysis with the client and account team
  • Advise on operating and maintaining efficient SC Storage and Unity systems to help design and run Storage environment
  • Proactively provide guidance on operational efficiencies to maximize ROI
  • Align Storage environment with customer requirements and business needs
  • Provide proactive analysis of support call history to identify trends and patterns
  • Proactively analyze capacity and performance metrics to help ensure continuous performance and operational efficiency
  • Advise on solutions and best practices for meeting capacity and performance requirements
  • Proactively review log entries with the client and communicate findings to address potential issues
  • Provide best practice recommendations for system configuration and optimization
  • Essential Requirements

  • Bachelor’s degree or a minimum of 5+ years’ experience with Entreprise Storage and SAN environments
  • Expert knowledge on DellEMC Storage products.
  • Technical certifications (VMware, MCSE, CCNA, Server+, etc.)
  • Ability to travel across Europe, the Middle East and Africa as per the needs of Customers and the Business.
  • Fluent English Language capability.
  • Desirable Requirements

  • ITIL Certification
  • Arabic Language capability (or other)
  • قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمارة الطلب