PURPOSE OF JOB
As a Recruitment Manager, you will oversee SYKES recruitment process in its entirety. This includes designing and modifying recruiting policies and procedures, recording recruiting metrics, supervising the recruitment team and monitoring the team’s performance.
action plans to implement and address them expediently
approved budgeted headcount
and current headcount
future business expansions
understanding of future growth plans and the need for pipeline creation to ensure all
recruitment needs of the business are met
Maintain documents and record control
improvement and efficiency
with universities / schools, student organizations and communities, as appropriate
Planning - Sets standards, plans, and improves work performance. Identifies action steps and develops realistic plans needed to accomplish objectives and team goals.
Focuses, aligns, optimizes, and improves resources and the use of resources to achieve goals.
Execution - Manages work and work performance, holds associates accountable to effectively and efficiently complete work responsibilities.
Demonstrates initiative, works to achieve results, meets or exceeds goals, acts on opportunities to create value.
Building Relationships - Establishes relationships and enhances the levels of cooperation, collaboration, and trust that exist between people.
Interacts with others personally, competently, and effectively. Establishes relationships inside and outside of the organization.
Analysis - Proactively analyses problems, situations, and circumstances and their impacts on the business. Integrates information, guidelines, and requirements from different sources to evaluate alternatives and make effective decisions.
Draws accurate, useful conclusions from financial, business, and quantitative information.
Continuous Improvement - Builds understanding of stakeholders’ and organizational expectations that support operational excellence.
Leads efforts to standardize and to improve key processes.
Focus on Internal Customers - Builds and delivers customer-centered solutions that meet as many aspects of desired customer experiences, products, and services as possible.
Identifies opportunities that will benefit the customer and works in partnership with the customer to drive the business forward.
Influence - Influences and motivates others, clearly communicates appropriate information on how associates can contribute to the goals of the organization.
Positions and explains ideas and proposals in ways that get support from others.
Engage and Inspire - Fosters personal achievement and excellence. Articulates and inspires commitment to a vision and plan of action aligned with organizational mission and goals.
Instils and sustains organization-wide energy and optimism, and helps others envision a greater sense of what is possible.
Establishing Trust - Gains the confidence and trust of others through high standards of integrity, sound business ethics, and follow-through on commitments.
Establishes open, candid, trusting relationships; treats all individuals fairly and with respect; behaves in accordance with expressed beliefs and commitments.
EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED
Employees are required to maintain compliance with SYKES safety, security, and privacy programs. Responsible for being an active participant in the SYKES safety, security and privacy programs to protect SYKES' business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all SYKES' employees.
SYKES is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies.
Employees are encouraged to observe the highest standards of professionalism at all times and are expected to adhere to SYKES policies on ethics and integrity.