about the role
Minimum 1-2 years hands on experience in operational networks
VPN Architecture : MPLS
Network devices : Cisco (Routers, switches, WAAS, AP,WCS, and IP telephony )
routing protocols (EIGRP, OSPF, EIGRP and BGP).
Intensive Knowledge of QoS
tunneling protocols; IPSEC
Voice over IP knowledge
Must Have CCNA Certification
Nice to Have CCNP or CCIP
Quickly acquires and applies new knowledge when needed.
Demonstrates cooperation and teamwork.
Problem Ownership until resolution.
Prioritization and balance in tense situations and work activity in multitask situations.
Service oriented, customer focused, and have the ability to resolve complex problems through a calculated and methodical approach.
Good interpersonal skills
Good time management, organizational and communication skills.
Ability to coach and mentor peers and subordinates.
Ability to lead and provide direction in resolving business critical problems at the highest organizational level.
Proactive, self-motivated and determined attitude
Flexibility in terms of working hours.
Fluent English is a MUST
Shifts work may be required
Customer Services & Operations
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.
Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.