Customer Service Officer
Globe Med Egypt
Maadi, Cairo, Egypt
5d ago

The customer service officer answers inbound & held outbound callsas well as assist customers who have specific inquiries & support providers who use our system.

He / She receives and resolves Customer& providerComplaints, assist insurance companies in following up Customer interactions with employees from other departments when required.

Requirements

  • Bachelor Degree.
  • Customer Service experience is preferred (Medical insurance experience is more preferable).
  • Good verbal Communication skills.
  • Good Listening skills
  • Must be computer literate.
  • Good English Skills.
  • CRM user is preferred.
  • Fast learner.
  • Ability to work on different shifts (rotation)
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