Udacity's mission is to democratize education. We're an online learning platform offering groundbreaking education in fields such as artificial intelligence, machine learning, robotics, virtual reality, and more.
Focused on self-empowerment through learning, Udacity is making innovative technologies such as self-driving cars available to a global community of aspiring technologists, while also enabling learners at all levels to skill up with essentials like programming, web and app development.
A Learning Technologist is a teacher, mentor, and technical reviewer in one. You take pride in students’ success, ensure that students receive the best possible learning experience, motivate and work with them in groups as well as individually, mentoring them as they develop their portfolio.
You are excited about collaboration across teams, reviewing course materials and giving insightful feedback to the Course Development Team, partner with Engineering and / or Product to experiment with the optimal learning experiences for students in the online space.
In this role, you may also mentor new additions to the team, foster collaboration among team members and lead a group to continuously innovate and learn.
The drive to take initiative, solve for high impact challenges, and ability to work with minimal supervision are highly valued.
Responsibilities : Ensure that your students receive the best possible learning experience by motivating and working with them and reviewing course materials.
Provide constructive feedback to internal Udacity teams to help make course materials engaging, educational, and exciting for students.
Anticipate and identify potential student drop-off points in program content. Be a strong advocate for Udacity students and the company vision.
Recruit, onboard, support and manage community of Session Leaders in online and in-person communities. Train community of Session Leaders and guide the network to deliver exceptional student service.
Help Session Leaders develop the skills to resolve educational and teaching challenges. Collect feedback from Session Leaders network to inform and implement course and services improvements that will increase student success.
Conduct audits of Session Leaders to ensure quality of Connect sessions delivered. Work closely with internal Udacity teams in Student Services and Content to improve functionality, features, course revisions, and pedagogy that will positively impact student outcomes.
Ensure localized content is of highest quality and always up-to-date. What we’re looking for : Technical 2+ years of experience programming in Python Experience with data science packages for Python including numpy, pandas, and scikit-
learn Experience with Deep learning and one or more of the frameworks (pytorch, tensorflow, etc) Experience with NLP or CV Familiarity with R is a plus 2+ years teaching / tutoring students of multiple levels of mastery Ability to meet students at their level -
challenge advanced students and simplify material for those who are struggling Passionate about learning and a quick learner Ability to review educational content from a student perspective to identify areas for improvement, as well as opportunities to challenge advanced students and to simplify material for those who are struggling Intuition to guide Session Leaders by encouraging best practices for coaching and giving feedback Intuition to guide students by asking questions and encouraging good debugging and reasoning practices Ideal candidate Experience in managing / supervising teams Empathetic and a great mentor Flexibility in using, or learning to use, different tools for tracking and conveying information such as Zendesk, Google docs, online chat programs and email Strong organizational skills and ability to meet deadlines Ability to take initiative and follow through.
Driven by outcomes Strong advocate for Udacity students and our vision Proven experience prioritizing and multitasking multiple urgent needs Driven by data to constantly iterate and improve An excellent communicator who excels in listening, writing, and responding professionally in both Arabic and English Creative and knows how to give constructive feedback to improve educational and technical material
We are an equal opportunity employer and value diversity at our company. Women, people of color, members of the LGBTQ community, individuals with disabilities, and veterans are strongly encouraged to apply.