Accountabilities and KeyRoles :
Achieving high productivity results, and effectively meet sales service Outbound calls targets.
Handling all client complaints in a timely manner at the highest quality standards.
Providing all clients with timely and accurate response on all inquiries.
Achieve the set number of calls contacts on a daily basis.
Review list carefully, and determine the best cross-selling opportunities to satisfy customer needs.
Maintain high call quality standards when contacting with customers
Undergraduatedegree in Business or any related field from a recognized University.
1-3 yearsexperience in retail Banking, of which at least 1 year experience in a leadingInternational Bank.
Fluency in Arabicand English
Well mannered &courteous
PC Literate (Excel,Internet, word, PowerPoint, etc )
Selling andnegotiation skills