Transmission Support Specialist
Vodafone UPLIFT
Cairo, EG
منذ 5 يوم

Contract Type : Fixed Term Contract

Fixed Term Contract

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Role purpose :

Provide 2nd Line Support and maintenance in Transmission domain at all technical levels of operation.

Implement transmission planning / engineering plans, targets and change requests and fixes implementation.

Key accountabilities and decision ownership :

  • Ensure update of backhaul transmission network designs.
  • Implement change requests in compliance with SM change management process.
  • Implement maintenance / preventive maintenance activities in alignment with SM maintenance rules.
  • Solve performance issues raised by performance & quality team.
  • Participate in rollout of new technologies.
  • Participate in projects of network quality, availability and resilience.
  • Interface with other teams in projects of mutual interest.
  • High-quality reporting of network operations, maintenance and projects.
  • Escalate and follow up on network design issues to planning team.
  • handling customers’ meetings
  • support team members by knowledge sharing
  • conducting sessions to team members and other teams as well
  • Core competencies, knowledge and experience :

  • Minimum 4 years of experience in telecommunication field.
  • Recommended at least 3 years in the transmission operation field.
  • Excellent knowledge of transmission / transport concepts and configuration (PDH-SDH-Ethernet-IP-Routing-MPLS).
  • Hands-on experience on major transmission providers (Huawei, E / / / , SIAE) preferable in Access, Backhaul and backbone domains.
  • Must have technical / professional qualifications :

  • BSC of Engineering in Communications or Electronics
  • Excellent command of the English language
  • Excellent communication skills
  • Excellent interpersonal skills
  • Excellent presentation skills
  • Ability to work under pressure
  • CCNA certification or equivalent is a must
  • Key performance indicators :

  • Provide visibility through regular reports and keep record of all activities in the areas of responsibility.
  • Provide management with relevant technical reports.
  • Keep the work not done due to limitation in low traffic window to the minimum
  • IDC % is less that 0.5%
  • Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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