Cloud & Automation Senior System Administrator
etisalat.com
Cairo, Cairo Governorate, Egypt
منذ 2 يوم
source : PostJobFree

JOB PURPOSE :

Maintaining proper planning, implementation, and operations for the technologies and services

Managing the interactions between Internal Teams, Vendors and Customer teams to assure services delivery / availability and fast TTM / problem solving with the best quality and a satisfactory service level.

Identifying problematic areas and implementing strategic solutions in time.

Overseeing and determining major IT projects including system updates, upgrades, migrations and outages

Fostering new ideas, technologies and ways of improvement for Infrastructure and Development Systems and Sub Systems.

To plan, develop, implement and operate Cloud and Automation solutions

Managing all infrastructure systems Cloud, DevOps, Databases, Systems, Storage, Backup, Security and Networking.

Lead the ongoing activities of the cloud and automation projects

Cloud and Automation

  • Plan, Implement, Operate and Maintain all aspects of Infrastructure Technologies and Services provided internally to Etisalat users and externally to our ICT customers in our Data Centres, Head Quarters, Contact Centres and Retail stores including;
  • ICT Solutions

    ICT Solutions Offering

    ICT Solutions Delivery

    Planning, Implementation, and Operations for ICT Infrastructure Servers

    Planning, Implementation, and Operations for ICT Infrastructure Storage and Backup Subsystems

    Infrastructure Automation Planning, Implementation and Operations

    Full Responsible and Accountable on all live production Technologies and Services offered.

    Responsible on maintaining proactively and reactively all Technologies and Services offered.

    Responsible on the continuous enhancements in the operational tasks to meet the organization objectives.

    Third level of support for Cloud and Automation Technologies and Services offered.

    Follow up reviewing and publishing the services documentations to assure business continuity and fast tracks for problems resolution.

    Apply patch fixes for all bugs on all live systems whenever needed.

    Responsible on issuing RFPs / RFQs for Cloud and Automation services provided.

    Work in full cooperation with the IT Service Support team in any escalated issues End to End until complete resolution.

    Check and ensure resolution of all issues to achieve all operations objectives without breaching the SLA.

    Follow Change Management Processes in handling all changes concerning production systems.

    Enhance operations SLAs and assure customer satisfaction.

    Customers and Vendor Management

    Vendor management, negotiation, evaluation, selection and escalation.

    Offering the proper Technical solutions for customers

    Providing superior Service Delivery and Service availability for customer solutions

    Monitoring Contractual Agreements to evaluate and monitor contracts to ensure vendors comply with supporting contractual terms and conditions.

    Reporting & Documentation

    Responsible for responding to mails and sending required reports in a good timely manner.

    Develop Quarterly presentation showing quarterly results.

    Develop regular weekly reports showing the work progress & status of assigned tasks / projects.

    QUALIFICATIONS AND EXPERIENCE :

    Qualifications :

    Essential Qualifications and Experience

    BSc in Telecommunications & Electronics Engineering, Computer science or equivalent.

    Strong experience in :

    Minimum 5 Yrs. experience in Windows / Linux / Unix Systems administration.

    Preferred 2 Yrs. experience in Storage and Data Recovery systems

    Hands on Experience Cloud Solutions VMware vRealize Suite and vCloud Director

    Hands on Experience Virtualization VMware / Hyper-V / KVM

    Hands on Experience Configuration Management / Orchestration tools

    Hands on Experience Scripting and Automation

    Hands on Experience x86 / RISC servers

    Hands on Experience Networking

    Hands on Experience Database systems

    Hands on Experience Security Solutions

    Highly motivated and competent with decision-making ability

    Very Good Analytical, Problem Solving and Integration skills

    Very Good ability to conduct gap analysis on current systems and develop plans to cover these gaps

    Plan for activities and carry out assignments with no supervision

    Very good communication, documentation and presentation skills

    Excellent in Arabic & English (Reading, Writing & Oral)

    Teamwork

    Desirable Qualifications and Experience

    Very Good Computer skills, Advanced MS excel is a plus.

    Hands on Experience DevOps Solutions

    Agile methods like Kanban and Scrum

    Project management skills.

    Knowledge of latest technologies.

    CERTIFICATIONS / CREDENTIALS / MEMBERSHIPS / LICENSES :

    Essential :

    Technical Trainings in IT Infrastructure Technologies

    Soft Skills (Communication skills, Project Management, Business Development and Leadership)

    Desirable : MCSE / MCSA

    Project Management

    Business Administration

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