About the Job
Implementer specialist meets with the client after a sale is made.
Instructs and trains users on use of ERP solution.
Good understanding of business and operational processes including Sales / purchase, human resources, payroll and point of sale.
Chart of accounts Implementing.
Following the meetings, the specialist implement a project plan and schedule that lists each task in the implementation project, the person with accountability for the task and the task's due date.
Specialists distribute the project plan to the entire team to get their feedback and confirm the project milestone dates.
Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the predetermined time frame of the contracted service level agreement.
Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.
Complete, maintain all company paperwork in a timely, accurate and efficient manner alongside the company’s guidelines.
More than 3 years
Not Specified at least
Computer Software Information Technology Services
Job Roles : Job Requirements
Bachelor's degree in Business Administration, IS / IT , or Computer Science or Bachelor of Commerce.
Good knowledge of business processes & accounting.
Previous experience in Odoo ERP implementation.
Quick and autonomous learner.
Excellent communication skills.
Affinity with the IT world.
Between 3 and 5 years of experience.
Excellent planning and communication skills.
Fluent in English.